Let's log some cultural shifts over the last few years

Real ones

I’m going to note one that many possibly havn’t considered. We’re a longtime retailer and have been in the game since the early 90s. This is based on sales in Melbourne which is more or less back to pre-covid normal so there’s no coercion going on here.

The number of our sales paid in cash used to be around 30% or so and was for a long time. Fairly consistent. If they dropped to 10% we started paying close attention to our staff’s “sales habits”. But these days they are 10% normally rather than “abnormally”. Everybody uses a card or their phone. In fact phones are quite commonly used to pay (more so than cash). A lot of the big Corporates (such as H&M) have taken advantage of this to push no cash policies at their stores.

Covid has engendered this change and it’s a big win for the dystopian crowd of which H&M is a paid up member.

Just wondering if anyone else has noted a cultural shift of their own. Add in the comments please. If there’s enough of them I’ll do a version 2 of this post.