Via their "customer service operator" Mark
if you'd like to discuss further let me know, thanks
grateful if you could respond and advise that this comment made it to you ok, thanks
If you think things are bad now, wait until there really is only a bot to "speak to".
Literal "computer says no" hell world.
https://youtu.be/mWBFDhNFhJw?t=40
Humans being corporate bots or bots pretending to be human... who knows with wokism.
You were not changing your name, nor your sex, so what is the bot on about.
The upshot of this was that I was able, online, to change my fare to the Max fare that I mentioned to Mark (the rainbow bot) above and then have it refunded as a credit voucher for the full amount so far paid.
The 'Plus' fares are a con.
if you'd like to discuss further let me know, thanks
grateful if you could respond and advise that this comment made it to you ok, thanks
If you think things are bad now, wait until there really is only a bot to "speak to".
Literal "computer says no" hell world.
https://youtu.be/mWBFDhNFhJw?t=40
Humans being corporate bots or bots pretending to be human... who knows with wokism.
You were not changing your name, nor your sex, so what is the bot on about.
The upshot of this was that I was able, online, to change my fare to the Max fare that I mentioned to Mark (the rainbow bot) above and then have it refunded as a credit voucher for the full amount so far paid.
The 'Plus' fares are a con.